Capturing business intelligence required for targeted marketing, demonstrating value, and driving process improvement

Title may not seem relevant to us, but the highlights are of interest:

â–º Students using library resources more frequently perform better academically on average. â–º Inexperienced students tend to gain more than their experienced counterparts. â–º Males use electronic resources less, but benefit more than females when they do use e-resources. â–º Many students never borrow print material. â–º Print material has a lesser impact on academic performance than electronic.

Published in: Library & Information Science Research   Volume 34, Issue 4,  Pages 247-332, October 2012


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